December 12th, 2018
Jack is excited to be invited by the Westport Library to speak to their business community about his new book, Selling the Hug Your Customers Way. To learn more, please visit: https://westportlibrary.org/events/business-program-jack-mitchellon-selling-%E2%80%9Chug-your-customers%E2%80%9D-way?date=2018-12-12.
October 30th, 2018
Jack has been invited to speak at the Wilton Library Business Initiative Author Talk where he will be discussing his new book, Selling the Hug Your Customers Way. To learn more, visit www.wiltonlibrary.org.
October 21st, 2018
Icebox Diamonds & Watches
Jack is honored to be invited to speak to the team from Icebox. Icebox is an Atlanta based family owned jewlery business specializing in custom designs, luxury watches and fine diamond jewlery. Jack will be discussing his hugging philosphy as outlined in his books Hug Your Customers and Selling the Hug Your Customers Way. To learn more about icebox, visit their website at www.icebox.com.
October 11th, 2018
The Institute for Entrepreneurial Excellence, Women Presidents' Organization and Larrimor's present an evening with Jack Mitchell! Jack will be talking about the proven process for becoming a passionate and successful salesperson for life as outlined in his newe book, Selling the Hug Your Customers Way. To learn more about Larrimor's, visit their website at www.larrimors.com.
October 2nd, 2018
Westport Rotary Club
Jack is excited to speak to the members of the Westport Rotary Club about his new book, Selling the Hug Your Customers Way. To learn more about the Westport Rotary, visit their website at www.westportrotary.org.
September 13th, 2018
Jack is thrilled to speak to a team of huggers from Factset. Factset is a global company that creates flexible, open data and software solutions for tens of thousands of investment professionals around the world. For 40 years, their focus has always been to provide exceptional customer service. To learn more visit www.factset.com.
June 26, 2018
Synapse Group, Inc.
Jack is thrilled to be invited by Synapse Group to speak to their associates on the topic of Hug Your Customers. At Synapse, their sole focus is creating, executing, and sustaining winning marketing programs tailored to their clients. Their programs leverage powerful brands to help their partners achieve their marketing objectives, strengthening their customer relationships and their bottom lines. To learn more, visit www.synapsegroupinc.com.
June 20, 2018
Jack is honored to be invited by Merrill Lynch to be a keynote speaker for the fourth time in a series of seven programs around the country speaking on the topic of Hug Your Customers. Merrill Lynch Wealth Management has the financial advisors and expertise to help you achieve your goals at any stage of your life or career. To learn more, visit www.ml.com.
June 6, 2018
Columbia Business School Alumni Club of New York
The CT/Westchester Committee of Columbia Business School Alumni Club of New York has organized a great event taking place at Richards of Greenwich where Jack will be speaking on the topics of family business and his "hugging" philosophy.
May 31, 2018
Jack is excited to be invited to speak to the management team of the Ocean House on the topic of Hug Your People. Ocean House is an iconic New England seaside resort, and the first and only AAA Five Diamond and Forbes Five-Star hotel in the state. To learn more, please visit their website at www.oceanhouseri.com.
May 30, 2018
Jack is honored to be invited by Merrill Lynch to be a keynote speaker for the third time in a series of seven programs around the country speaking on the topic of Hug Your Customers. Merrill Lynch Wealth Management has the financial advisors and expertise to help you achieve your goals at any stage of your life or career. To learn more, visit www.ml.com.
April 30, 2018
Jack is honored to be invited by Merrill Lynch to be a keynote speaker for the second time in a series of seven programs around the country speaking on the topic of Hug Your Customers. Merrill Lynch Wealth Management has the financial advisors and expertise to help you achieve your goals at any stage of your life or career. To learn more, visit www.ml.com.
December 11, 2017
Jack is honored to be invited by Merrill Lynch to be a keynote speaker at seven programs around the country speaking on the topic of Hug Your Customers. Merrill Lynch Wealth Management has the financial advisors and expertise to help you achieve your goals at any stage of your life or career. To learn more, visit www.ml.com.
November 2nd, 2017
Oppenheimer Funds is one of the world's most reputable investment first and Jack is thrilled to be invited to speak to a small group of their team on the topic of Hug Your Customers. To learn more about Oppenheimer Funds, visit their website at www.oppenheimerfunds.com.
September 21, 2017
Jack is thrilled to be giving a Hug Your Customers presentation to the team at maru/edr. Maru/edr is a full service Customer Experience advisory firm. To learn more, visit their website at www.maruedrcx.com.
September 18, 2017
Peter Millar is one of today's fastest growing and most sought after brands in the lifestyle apparel market and Jack is honored to be invited to speak to their executives, team of store managers and customer service and online customer care teams about Hug Your Customers. To learn more about Peter Millar, visit their website at www.petermillar.com.
May 24th, 2017
Virginia Commonwealth University - School of Business - Virginia Family & Private Business Forum
Jack is thrilled to be a keynote speaker at their event at VCU. Jack will be speaking extensively on Hug Your Customers, Hug Your People as well as how to Hug Your Family Business. To learn more about VCU Family Business Forum, visit their website at http://business.vcu.edu/departments-and-centers/virginia-family-and-private-business-forum/.
May 17th, 2017
Sharkey's Cuts For Kids
Jack is excited to be asked by Sharkey's Cuts For Kids to participate via teleconfernce in their Franchisee Meeting in Florida. Jack will be speaking to franchisee owners about creating a hugging culture as outlined in his book Hug Your Customers. Sharkey's Cuts For Kids is Entrepreneur Magazines top kids salon franchise for 2016! To learn more about Sharkey's, please visit their website at www.sharkeyscutsforkids.com.
April 27th, 2017
Newmark Grubb Knight Frank
NGKF is one of the world's leading commercial real estate advisory firms and they have invited Jack to speak at their Top Producers meeting in California. Jack will discuss the topics outlined in his book Hug Your Customers. To learn more about Newmark Grubb Knight Frank, please visit their website at www.ngkf.com.
April 20th, 2017
Ridgefield Chamber of Commerce
Jack is thrilled to be invited to speak at the Ridgefield Chamber of Commerce's Breakfast Before Business Event taking place at 7:30 a.m. at BMW of Ridgefield. Jack will be discussing the important of the customer experience for both the internal and external customers and all the philosophies outlined in his book Hug Your Customers. The event is open to the public. For more information and/or to register to attend, please click here: http://business.destinationridgefield.com/events/details/hug-your-customer-seminar-with-jack-mitchell-4354
March 29th, 2017
Ohio Alliance of YMCA's
The Ohio Alliance of YMCA's is a nonprofit association that represents 164 YMCA's throughout the state of Ohio. They are a grassroots driven and governed organization that advocates and educates on behalf of the YMCAs and its mission. Jack is honored to be a keynote speaker at their event in Columbus, OH and will be speaking on the topic of Hug Your Customers. To learn more about The Ohio Alliance of YMC's, visit their website at www.ohioymcas.org.
February 6th, 2017
Modern Luxury publishes luxury magazines for many large cities throughout the United States (Manhattan, Dallas, San Francisco, Scottsdale, Miami, etc.) They also publish Weddings magazine, The Men's Book, and Interiors. Jack is thrilled to be given the opportunity to address their publishers at an event in Las Vegas. He will be speaking on the topic of Hug Your Customers. To learn more about Modern Luxury and their publications, please visit their website at www.moderluxury.com.
February 3rd, 2017
FlightSafety International - New York
Jack is excited to have the opportunity to speak about Hug Your Customers at FlightSafety International's Tereboro Learning Center. For more information on FlightSafety International, a Berkshire Hathaway Company, visit their website at www.flightsafety.com.
January 17th, 2017
Wharton School of the University of Pennsylvania
Professor Bill Alexander has invited Jack to speak to his Strategies and Practices of Family-Controlled Companies class. As Chairman of his own family-owned business, Jack will speak to students about the type of culture the Mitchell family brings to their famiy business and why and how the family maintains their "hugging" culture. If you would like to learn more about the Wharton School, visit their website at www.wharton.upenn.edu.
June 2nd & 3rd, 2016
JCK - Las Vegas, NV
JCK Las Vegas is the leading jewelry event in North America open to all jewelry professionals, offering exclusive buying, networking and educational opportunities. Jack is happy to be invited to speak about Hug Your Customers at both their Luxury event as well as their JCK Talks educational session. To learn more about JCK Talks visit: http://lasvegas.jckonline.com/education/. To register for JCK visit: http://lasvegas.jckonline.com/?appname=100570&moduleid=0&campaignid=61901034
May 17th, 2016
V Couture - Perrysburg, OH
V Couture is a custom clothier and purveyor of exclusive, classic designer clothes for men. Jack is excited to be invited by proprietor Valentine Onenye to speak at their store about his hugging philosphy. To learn more about V Couture, please visit their website at www.vcouture.com.
March 22nd, 2016
The High Center - Elizabethtown College - Lancaster, PA
Jack is thrilled to be invited to be one of the speakers at The High Center's Family Business Forum being held in Lancaster, PA. The High Center has an exciting lineup of seminars in 2016 to address many of the challenges family business leaders face. Jack will be speaking on the topic of Hug Your Customers. To learn more about their program, please visit their website at http://www.thehighcenter.com.
February 19th, 2016
Mutual of Enumclaw - Enumclaw, WA
Mutual of Enumclaw is a company that was founded in 1898 by a group of local farmers who wanted to look out for each other. They offer insurance products for individuals, families, farms and businesses exclusively through their local independent agents. They strive to deliver an insurance experience so rare and valuable that it can't be found elsewhere....which is why Jack is absolutely ecstatic to be invited back a second time to speak to their team about Hug Your Customers! To learn more about Mutual of Enumclaw, please visit their website at www.mutualofenumclaw.com.
January 26th, 2016
Association of Golf Merchandisers - Orlando, FL
Jack is thrilled to be one of the speakers invited to present at the Association of Golf Merchandisers Annual Retail Conference. Jack will share his hugging philosophy with focus on how to "Hug Your Customers". The Association of Golf Merchandisers is an international, professional association of golf-related merchandisers and vendors with more than 850 members. To learn more, visit their website at www.agmgolf.org.
January 20th, 2016
Columbia Threadneedle - Boston, MA
Columbia Threadneedle Investments is a leading global asset management group that provides a broad range of actively managed investment strategies and solutions for individual, institutional and corporate clients around the world. Jack is excited to be a keynote speaker at their National Sales Meeting where he will discuss the concepts outlined in his book, Hug Your Customers. To learn more about Columbia Threadneedle, visit their website at www.columbiathreadneedle.com.
December 2nd, 2015
Business Council of Fairfield County - Stamford, CT
Jack is proud to participate in the Business Council of Fairfield County's YPN Leadership Luncheon. Jack will be speaking to the group on the topic of Hug Your Customers. To learn more about this event, please visit their website at www.businessfairfield.com.
November 13th, 2015
Inner City Capital Connections (ICCC) - New York, NY
ICCC is a national program designed to accelerate small business growth and access to capital. they help small businesses in economically distressed areas access capital, achieve sustainable growth, and they provide a forum where companies can connect with capital providers. Jack is thrilled to be invited to speak on the topic of Hug Your Customers at their culminating conference in NYC. To learn more about Inner City Capital Connections, please visit their website at http://icic.org.
November 6th, 2015
Wesleyan University, Homecoming/Family Weekend - Middletown, CT
As an alumni of this great university, Jack is thrilled to be invited to participate in their homecoming/family weekend and speak on the topic of Hug Your Customers at one of their WESeminars. To learn more about Wesleyan University, visit their website at http://www.wesleyan.edu.
November 3rd, 2015
YWCA - Greenwich, CT
Jack has been invited to speak to the hard-working team at the Greewich, CT YWCA on the topic of Hug Your Customers. To learn more about this great organization, please visit their website at http://www.ywcagreenwich.org.
October 23rd, 2015
Women's Business Development Council (WBDC) - Stamford, CT
Jack is eager to attend the Women's Business Development Council's annual business breakfast. He will be speaking about Hug Your Customers at one of their business workshops following the breakfast. To learn more about WBDC, please visit their website at http://www.ctwbdc.org/.
October 16th, 2015
Kommesk-Omir - HR Forum - Almaty, Kazakhstan
Jack will be traveling all the way to Almaty, Kazakhstan to speak on the topic of Hug Your People at a large HR Forum event sponsored by insurance company Kommesk-Omir.
October 5th, 2015
Yale Breast Center - New Haven, CT
Yale Breast Center presents: "Breast Cancer Awareness with Jack Mitchell" and Jack could not be more thrilled to have this opportunity during Breast Cancer Awareness month. As a Yale Cancer Center board member, Jack is passionate about continuting to spread his "hugging" message throughout the medical industry. To learn more about Yale Breast Center, please visit their website at www.medicine.yale.edu/surgery/oncology/breastcenter/
September 29th, 2015
Westport Public Library, Westport CT
Westport Public Library has invited Jack to be a speaker at their Widsom from CEO's event, sponsored by Patriot National Bank and Bernstein Global Wealth. Jack will be speaking on the topics outlined in his book Hug Your Customers. This even is open to the public. Please visit www.westportlibrary.org for more information.
July 13th, 2015
Steiner Sports - NY
Jack is thrilled to be spreading the "hugging" message by speaking at Steiner Sports, "Steiner University" at their headquarters in New York. To learn more about Steiner Sports, visit their website at www.steinersports.com.
June 4th, 2015
Larrimor's - Pittsburgh, PA
Jack will be speaking on the topic of Hug Your Customers to the team of Larrimor's in Pittsburgh. In addition, he is excited to be doing a book signing at their store for the revised and updated version of the book (available April 2015). To learn more about Larrimor's, please visit their website at www.larrimors.com.
March 26th, 2015
University of Louisville Family Business Center - Louisville, KY
The University of Louisville Family Business Center at the College of Business is one of the oldest and most respected Family Business Centers in the country. Jack is excited to be invited to speak about "Hug Your Customers" at their event in March. This event is open to the public and every attendee will receive a free copy of Jack's book. To register or to learn more about the event, please visit http://fbcul.memberclicks.net/events.
March 4th, 2015
Money For Lunch
Please tune in for Jack's interview on the Money For Lunch radio talk show at 1:10 pm EST (12:10 CST) at www.blogtalkradio.com/moneyforlunch.
January 29th, 2015
Core Group - South Africa
Core Group represents some of the world's premier professional and consumer technology brands in Sub-Saharan Africa. While in South Africa, Jack has been asked to also speak to Core Groups' Apple Trade and Retail executives on the topic of Hug Your Customers. To learn more about Core Group, please visit their website at www.core.ca.za.
January 27th, 2015
Paramount Group - South Africa
Jack is absolutely thrilled to be invited to travel to South Africa to speak to the executives and associates of Paramount Group in Johannesburg, South Africa. Jack will be discussing all the topics outlined in both his books Hug Your Customers and Hug Your People. Paramount Group is a world leader in defense and security innovation. To learn more about them, please visit their website at www.paramountgroup.biz.
December 2, 2014
New York Family Business Center - Syracuse, NY
Jack is thrilled to be invited to speak to the members of the New York Family Business Center at the Madden School of Business at LeMoyne College. Jack will be speaking on the topic of Hug Your Customers at their annual event. To learn more about the New York Family Business Center, please visit their website at www.nyfbc.com.
August 28th, 2014
Action Coach is a business coaching firm who has invited Jack to speak to 120+ of their top business coach franchisees from around the world at the conference in the Bahamas. Jack will give a 3 hour seminar on "Hug Your Customers". To learn more about Action Coach, please visit their website at www.actioncoach.com
July 24th, 2014
Family Firm Institute
Jack is excited to be speaking at the Family Firm Institute Connecticut Study Group breakfast meeting. This group is made up of high level professionals working in family firms of all shapes and sizes. Jack will be speaking on the topic of Hug Your Family Business. To learn more about the Family Firm Institute, please visit their website at www.ffi.org.
April 24th, 2014
MKP Capital Management, LLC
MKP is a diversified alternative investment manager based out of New York City. They have invited Jack to speak to members of their team on the topics of The Business of Dress and Hug Your Customers. To learn more about MKP, please visit their website at www.mkpcap.com.
April 23rd, 2014
Network of Family Businesses
The Network of Family Businesses is an exclusive private network with a growing community of families that have a desire to keep their finger on the pulse of industry trends while building their family legacy. As Chairman of a 3rd generation family business, Jack is excited to participate in a virtual seminar speaking on the topic of "Hug Your Family Business". You can learn more about the Network of Family Businesses by visiting their website at www.netfamilybusiness.com.
March 11th, 2014
Umass Family Business Center
Jack is thrilled to once again be invited to speak at the next dinner forum of the UMass Family Business Center. Last time Jack spoke to this organization it was on the topic of Hug Your Customers and he received a standing ovation. Jack is hoping he receives another one after speaking about Hug Your People. To learn more about the UMass Family Business Center, please visit their website at www.umass.edu/fambiz/index.html
February 28th, 2014
Jack is excited to once again be invited to speak to members of the Morgan Stanley team. He will be speaking to 150+ associates at their Wealth Management conference in New York on his "hugging" philosophies. If you are interested in learning more about Morgan Stanley Wealth Management, please visit their website at www.morganstanley.com.
February 25th, 2014
Jack is absolutely thrilled to be asked to speak at the Pitney Bowes 2014 Senior Leadership Team Conference. Jack will be addressing 150 of their senior leaders and speaking on both the topics of Hug Your Customers and Hug Your People. To learn more about Pitney Bowes, please visit their website at www.pb.com.
February 4th, 2014
Jack will be speaking to members of the L'Oreal Luxe management team on the topic of Hug Your Customers at their meeting in NYC. L'Oreal Luxe products are available in department stores, cosmetic stores, travel retail, boutiques and dedicated e-commerce websites. To learn more about them and their brands, please visit their website at www.lorealusa.com/brands/loreal-luxe.aspx.
October 23rd, 2013
Departures is an American lifestyle magazine whose subscription is only available to holders of American Express Platinum charge cards. Jack has been invited to speak at their Luxury Travel Forum on his "hugging" concept and how successful it can be when providing luxury customer service. To learn more about Departures, please visit their website at www.departures.com.
October 8th, 2013
George Washington University
Once again, Stephen Trachtenberg, University President, has invited Jack to speak to students participating in the Leadership in Theory and Practice course at their campus in Washington, DC. Jack will be discussing leadership in the business community and his "hugging" philosophy.
July 24th, 2013
Barteca Restaurant Group
Jack has been invited to give a motivating Hug Your Customers presentation to members of the Barteca Restaurant Group. Barteca creates restaurants where great food and attentive service are fun, stylish, and accessible. To learn more about their restaurants, Barcelona Wine Bar & Restaurant and Bartaco visit their websites at www.barcelonawinebar.com and www.bartaco.com.
July 17th, 2013
Owners of Vineyard Vines, Shep and Ian Murray, have invited Jack to speak at their upcoming Managers Conference in Greenwich, CT. Jack's book, Hug Your Customers, is currently used as a training tool for their associates so having Jack speak on the topics outlined in that book will be exciting for them all. To learn more about Vineyard Vines, please visit their website at www.vineyardvines.com.
June 24th, 2013
The Luxury Marketing Council
As an Honorary Member of The Connecticut/Hudson Valley Chapter of The Luxury Marketing Council, Jack is excited to participate in their next event in Greenwich, CT and to speak about "Building Your Brand by Hugging Your Customers". The Luxury Marketing Council Worldwide is an exclusive, "by invitation only" collaborative organization of more than 5,000 top CEOs and CMOs who represent more than 1,000 major luxury goods and services companies in 41 cities worldwide. To learn more about the Luxury Marketing Council, please visit their website at www.luxurycouncil.com.
June 3rd - 5th, 2013
Cornell Iron Works
As Chairman of a 3rd generation family business, Jack is thrilled to be invited to be a keynote speaker for Cornell Iron Works...a 185 year old, 5th generation family business. He will be speaking to the Cornell Iron Works teams at both their Mountaintop, PA location (June 3rd) and Phoenix, AZ location (June 5th). To learn more about Cornell Iron Works, please visit their website at www.cornelliron.com.
April 9, 2013
American Association of Inside Sales ( AA-ISP)
Jack is excited to have been asked to be the keynote speaker at AA-ISP's 5th Annual Inside Sales Leadership Summit in Chicago. AA-ISP is an international association dedicated to advancing the profession of Inside Sales. Jack will be speaking on the topics covered in both his books, Hug Your Customers and Hug your People. To learn more about AA-ISP and their upcoming summit, please visit their website at www.aa-isp.org.
March 12, 2013
Salvatore Ferragamo, USA
Jack is thrilled to be invited by Vincent Ottomanelli, President of Ferragamo USA, to be a guest speaker at their upcoming Retail Managers Meeting in New York City. Jack will be speaking on topics outlined in his book, Hug Your Customers, The Proven Way to Personalize Sales and Achieve Astounding Results. To learn more about Ferragamo, visit their website at www.ferragamo.com.
March 1, 2013
In April 2012, Jack spoke at Luxottica's National Sales Meeting in Miami about his "hugging" philosphy. Since then they have truly embraced the hugging culture and he is thrilled to now be speaking to their Customer Service, Credit, and Operational teams at their headquarters in Long Island, NY. To learn more about Luxottica, please visit their website at www.luxottica.com.
January 30, 2013
Family Business Forum
As Chairman of his own 3rd generation family business, Jack is thrilled to be invited to speak at the Wilkes University Family Business Forum in Pennsylvania. He will speak to the members of this group about how the "hugging" culture has worked for his family business and will explain how these philosphies can be applied to their own businesses.
January 18, 2013
Drycleaning & Laundry Institute
The Drycleaning & Laundry Institute (DLI) is a premier membership based international trade association for garmet care professionals. Each year they hold an annual Management Conference for their members and Jack is happy to have been chosen as one of their keynote speakers at this years conference in Cancun, Mexico. To learn more about DLI, please visit their website at www.dlionline.org.
November 6, 2012
George Washington University
Jack is elated to once again be invited by University President, Stephen Trachtenberg to speak to the students participating in the Leadership in Theory and Practice course at their campus in Washington D.C.
October 2, 2012
Cartier North America
Jack is happy to accept Cartier's invitation to be a keynote speaker at their National Meeting in San Diego, CA. Jack will be speaking to over 100 of their associates about the principals outlined in his book Hug Your Customers. To learn more about Cartier, please visit their website at www.cartier.com.
September 13, 2012
Moelis & Company
Jack is very excited to be invited to speak to over 100 associates at Moelis & Company's Leadership Speakers Series event in New York City. Please feel free to visit Moelis & Company's website at www.moelis.com to learn more about them.
September 5, 2012
Jack is absolutely thrilled to be invited to travel to Germany to be a keynote speaker at Karstadt's Leadership Conference where he will speak to over 300 of their associates about the "hugging" philosophy and how it can be applied to all cultures. Karsdtadt is one of the leading retail companies in Germany with 86 department stores, 28 sports stores, 3 premium stores and an online shop.
July 26, 2012
The CDM Group
Jack has been invited to speak to the team at The CDM Group in New York City regarding his hugging philosophy. The CDM Group is the world's largest, fully integrated, global healthcare communications company, and is a proud member of the Omnicom Group. To learn more about them, please visit their website at www.thecdmgroup.com.
May 21, 2012
DP Fox Ventures, LLC
Jack is thrilled to be invited to speak to the key management team of DP Fox Ventures in Grand Rapids, MI. Jack will be talking about the hugging philosophies outlined in both his books, Hug Your Customers and Hug Your People. To learn more about DP Fox Ventures, please visit their website at www.dpfox.com.
May 5, 2012
Fairway Independent Mortgage Annual Sales Meeting
Jack is excited to deliver his “hugging” message to over 300 associates for Fairway Independent Mortgage at their annual sales meeting in Madison, WI. Fairway already creates “raving fans” by providing customer service that is “Legendary” not just “Satisfactory” and after hearing Jack’s message they hope to continue to build their business with “HUGS”!
To learn more about Fairway Independent Mortgage, please visit their website at www.fairwayindependentmc.com.
April 27, 2012
Jack is excited to present his Hug Your Customers philosophy to the team of CATIC in Rocky Hill, CT. CATIC is New England’s largest domestic and only Bar-Related title insurance underwriter. To learn more about CATIC, please visit their website at www.caticaccess.com.
April 2, 2012
Luxottica Invites the “Master Hugger” to speak at their National Convention
Jack is thrilled that Luxottica has invited him to be a part of their family and to join them at their National Convention in Miami to celebrate their common passion for customer service. Jack will be their keynote speaker talking about his “hugging” philosphy and helping Luxottica take their hugging to the next level.
March 26, 2012
GCA Services Group, Inc.
GCA Services Group, Inc. is a leading national provider of quality facility services. Jack was happy to accept their invitation to be the keynote speaker at their meeting in Ponte Vedra Beach, FL. Jack will discuss the philosophies outlined in his book Hug Your Customers and will focus on how to build a customer-centric “hugging” culture.
February 2, 2012
Wells Fargo Treasury Management
Jack has been invited to speak to over 700 Wells Fargo Treasury Management associates at their National Sales Conference in Miami. The Wells Fargo team strongly believes in the hugging culture and Jack is excited to share with them his hugging formula…the proven way to personalize sales and achieve astounding results.
November 30, 2011
International Council of Shopping Centers CenterBuild Conference
The ICSC 2011 CenterBuild Conference is the premier retail design and construction conference and Jack is excited to be a speaker at their general session. Jack will discuss the principles outlines in his book, Hug Your Customers, and he will demonstrate how these principles can be applied to selling just about anything from shopping carts to shopping malls.
June 23, 2011
Vermont Family Business Initiative Invites Jack to Speak
Jack will be speaking on June 23 at the Vermont Family Business Initiative at the University of Vermont in Burlington. The topic will be “Hug Your Customers” and how it pertains specifically to family owned businesses.
May 18, 2011
Jack is thrilled that Spire LLC has invited him to speak to their retail partners at their upcoming meeting. Jack will be speaking on the philosphies outlined in his Hug Your Customers book. Spire is a company that provides consumer centric analytic services focused on delivering actionable recommendations that drive consumer activation. To learn more about Spire, please visit their website at www.spirenow.com.
March 23, 2011
Conference Board asks Jack to Speak at The Customer Experience Leadership Conference
Jack will be joining a host of experts at the Customer Experience Leadership Conference, held on March 23, 2011 in New York City.
March 9, 2011
Benco Dental National Sales Meeting Invites Jack to Speak
Jack has been asked to speak at the Benco Dental National Sales Meeting held March 9 – 10, 2011 in Las Vegas, Nevada focusing on his “Hug Your Customers” speech to over 1,000 participants.
March 3, 2011
Jack Hits a Home Run at CitiField Addressing the Mets Staff
Jack is speaking on March 3, 2011 to the Mets Staff and how to “Hug Your Customers” on all levels.
November 9, 2010
Jack Speaking at NPS Loyalty Forum Meeting
Jack has been asked to speak on the topic of “Hug Your Customer” at the NPS Loyalty Forum Meeting on November 9, 2010.
October 21, 2010
Scandinavian Retail Forum
Jack has been invited to speak at the annual Forum held in Stockholm Sweden focusing on “Hug Your People”
September 27, 2010
Grocery Outlet Learns to Hug Their Customers!
Grocery Outlet, a third -generation family run business, recognized as the nation’s largest grocery extreme-value retailer, headquartered in Berkeley, California, has invited Jack to speak at their annual meeting being held in San Diego. Jack will be discussing philosophies pertaining to his book Hug Your Customers.
September 24, 2010
Cambridge Group of Clubs
The Canadian-based health and fitness company, Cambridge Group of Clubs, has invited Jack to Toronto to speak to their Human Resource managers on the philosophies outlined in his book, Hug Your People.
To learn more about Cambridge Group of Clubs go to their website at www.cambridgegroupofclubs.com.
November 18, 2009
Enumclaw Insurance Group Hugs Their People!
Jack is thrilled to be invited by Enumclaw Insurance Group to speak to over 500 of their associates on the philosphies outlined in his book Hug Your People, The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results. To learn more about Enumclaw Insurance Group, please visit their website at www.mutualofenumclaw.com.
November 9, 2009
27th Annual International Crowd Management Conference
Jack has been invited to deliver the keynote address at the International Crowd Management Conference 2009 (ICMC) in Charlotte, NC to share his philosophies outlined in Hug Your People, The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results. For more information, please visit http://www.iaam.org/2009_meetings/icmc/home.asp.
September 24, 2009
M & T BANK…Hugs Their People!!
Jack will make a Hug Your People presentation to key executives and associates of M&T Bank in Buffalo, NY. Jack has previously addressed their team on the topic of Hug Your Customers and is thrilled to be invited back to participate as M&T Bank continues to build their business with HUGS!
September 23, 2009
Morgan Stanley Smith Barney
Two very powerful names in wealth management have joined forces to create a new industry leader. Jack is thrilled to be invited to their upcoming meeting in Hollywood, FL to speak to 250 of their top financial advisors regarding Hug Your Customers, The Proven Way to Personalize Sales and Achieve Astounding Results.
September 18, 2009
Jack has been invited by WinWholesale to speak to their showroom managers at a meeting in Denver, CO. He will discuss his philosphies outlined in Hug Your Customers and will focus on how to build a customer-centric “hugging” culture. For more information on WinWholesale, please visit their website at www.winwholesale.com.
September 9, 2009
Center for Leadership Symposium
Center for Services Leadership Symposium
Jack will make a HUG YOUR PEOPLE presentation as part of the Compete Through Service Symposium at the Phoenix Ritz Carlton, November 5-7, 2008. Arizona State University’s Center for Services Leadership is responsible for this unique conference. A complete brochure, details and registration information can be found at: http://wpcarey.asu.edu/symposium.
April 16, 2009
Stew Leonard’s Business Breakfast and Book Signing
Join Jack Mitchell and Stew Leonard, Jr. as they speak about creating a culture of enthusiastic, empowered employees who deliver unsurpassed customer service in a fun atmosphere. Every attendee receives copies of Jack Mitchell’s two books, Hug Your Customers and Hug Your People.
Cost: $19.99 (includes copies of both books as well as breakfast).
To register contact Rachel Begun at 203-750-6107 or email email@example.com (Registration is limited to the first 75 people)
Agenda: 8:15 – 8:30 – Registration and coffee / 8:30 – 9:30 – Stew and Jack speak on creating a “hugging” culture / 9:30 – 10:00 – Breakfast and book signing
Location: Stew Leonard’s 100 Westport Avenue Norwalk, CT
March 31, 2009
E. Breuninger GmbH & Co. in Stuttgart, Germany
Jack is thrilled that Willy Oergel of E. Breuninger GmbH & Co. invited Jack to Germany to address his group with a HUG YOUR CUSTOMERS and HUG YOUR PEOPLE presentation in March 2009!
March 18, 2009
Inc. GROWCO Conference
Mansueto Ventures, on behalf of Inc. Magazine has asked Jack to make a special appearance at the Inc. 2009 GROWCO Conference in Orlando, Florida. Please check out www.inc.com for registration details.
January 12, 2009
Rita’s Water Ice Franchise meeting
Jim Rudolph has invited Jack to address the annual meeting of Rita’s Water Ice Franchise on January 12, 2009… a kick start to the New Year! Jack and Jim have mutual friends and philosophies about high tech customer service and investing in PEOPLE!
January 8, 2009
Pioneer Investments Conference… investing in CUSTOMERS
Invited by our good friend and fellow "hugger" Joe Kringdon, Jack will address the Pioneer Investments National Sales Conference group in Laguna Miguel, CA with a keynote presentation of HUG YOUR CUSTOMERS.
January 5, 2009
Sears Top Executives…
Jack has been invited by DaneCorp Communications, through Nationwide Speakers Bureau to address the Sears top executives at a breakfast meeting on January 5th, 2009. Followed by a 90 minute HUG YOUR CUSTOMERS/HUG YOUR PEOPLE presentation to all 900 attendees of the conference in Las Vegas.
October 7, 2008
Changing Landscape of Customer Service in America
New York City
Jack and Lewis Schiff Senior managing principal for Advanced Planning Group (www.advancedplanning.org) and Author of THE MIDDLE-CLASS MILLIONAIRE, in collaboration with Greg Furman of The Luxury Marketing Council http://luxurycouncil.com will present a half day mini-summit on Customer Service at the Fleishman-Hillard office New York City. Pre-registration required. Details forthcoming… if you are interested in registering for this event please contact firstname.lastname@example.org 203-341-4847.
October 2, 2008
Texas A & M Retailing Summit
Jack has accepted an invitation to address 400 retailers at the Texas A & M Retail Summit on Thursday, October 2nd. The event will be held at the Adolphis Hotel in Dallas, TX. Registration required.
September 25, 2008
Elite Traveler Breakfast
Carl Ruderman President and Editor-in-Chief and Doug Gollan Managing Director, Sales of Elite Traveler have asked Jack to make a special HUG YOUR PEOPLE presentation at an invitation only event hosted at the Four Seasons in NYC.
New Alliance Bank Event
In cooperation with R.J. Julias Booksellers and Trust Company of Connecticut ( a Division of New Alliance Bank) Jack is excited to make a Hug Your Customers presentation to the invited guests of this special event.
September 20, 2008
SMEI International Sales & Marketing Recognition & Keynote Address
Sales and Marketing Executives International (SMEI) recognizes leaders who have made extraordinary contributions to the free enterprise system by honoring those individuals at a Gala Award ceremony and formally inducting them in the SMEI Academy of Achievement Sales and Marketing Hall of Fame.
Jack is honored to be receiving this recognition and privileged to present a keynote presentation on HUG YOUR PEOPLE to this prestigious group.
September 18, 2008
New York Southern Area Aging Network
Roosevelt Hotel New York, New York
Jack is the keynote speaker to address the registered attendees of the non-profit organization meeting with his Hug Your People presentation. NY-SAAN is dedicated to addressing issues affecting older persons and the workforce serving them in Southern Area of New York State.
Ridgefield Chamber of Commerce Rise & Shine Event
Jack is thrilled to be invited by Susan Brennan, Ridgefield Chamber of Commerce board member, http://www.ridgefieldchamber.org/ to address the Ridgefield Chamber of Commerce on his HUG YOUR CUSTOMERS message at their Rise & Shine meeting at Lounsbury House on Main Street Ridgefield on Thursday, September 18th. Pre-registration required, books will be available for purchase on-site by local Ridgefield Bookseller Books on Common and Jack can sign in person at the event.
September 10, 2008
Texas Tech Chief Executive Roundtable & Luncheon
Rawls College of Business Chief Executives™ Roundtable (CER) Luncheon held at the Lubbock Country Club
Pre-registration required. Contact: Susan Brown Texas Tech University 806.742.1571 Susan.email@example.com
Malouf’s Store Book Signing
6 – 8 pm on September 10th, contact: Scott Malouf at Malouf’s Kingsgate Center 82nd Street & Quaker Avenue, Lubbock, TX 79424
Tel: 806-794-9500 - Toll Free: 1-800-658-9500 firstname.lastname@example.org
September 9, 2008
University of Texas at Arlington Small Business Development Center
Jack is happy to deliver his Hug Message to guests of the SBDC for Enterprise Excellence in support of their pursuit of the Journey To Excellence: People, Process, Technology and Visionary Planning.
University of Texas at Arlington Small Business Development Center
September 9th (Tuesday evening) at 6pm
Automation & Robotics Research Institute, 7300 Jack Newell Blvd. S., Fort Worth
Contact Kimberley Jardine, 817-272-5935 or email@example.com for details.
July 14, 2008
Marketing Executives Networking Group
Jack is delighted to speak to the Marketing Executives Networking Group, www.mengonline.com, an indispensable community of executive-level marketers who share their passion and expertise to ensure each member’s success.
Barnes & Noble SPECIAL Book Signing
You are invited!
Please join us on Monday, July 14 at the beautiful new Barnes & Noble store in the Stamford Town Center Mall for a special event appearance and book signing with Jack Mitchell, author of HUG YOUR PEOPLE and Lewis Schiff, author of The Middle-Class Millionaire: The Rise of the New Rich and How They Are Changing America and Senior managing principal for Advanced Planning Group (www.advancedplanning.org).
No registration required. Starts at 1pm, 2nd floor. Tables and chairs provided so please bring a friend and your lunch!
July 10, 2008
SAVE THE DATE: Luxury Marketing Council Breakfast
Jack is thrilled to address the Luxury Marketing Council meeting at the Forbes Gallery in NYC. More details to follow. www.luxurycouncil.com
July 8, 2008
Reed Exhibitions Sales Meeting and Summer Celebration
Jack is excited to give a keynote address of HUG YOUR CUSTOMERS and personally sign books for the Reed Exhibitions sales and home office team along with invited guests.
June 26, 2008
M & T Bank… HUGS THEIR CUSTOMERS!
Jack will make a HUG YOUR CUSTOMERS presentation to key executives of M & T Bank on June 26 in Syracuse, NY. We are excited with the opportunity toÂ address their team and continue to be involved in the future to contribute to building their business with HUGS!
June 24, 2008
Book Signing and Appearance Mario’s Store
833 Southwest Broadway Portland, OR
Jack is thrilled to speak and sign his new book HUG YOUR PEOPLE at Mario’s 833 Southwest Broadway in Portland, OR. The Mitchell’s have enjoyed a long standing relationship with owner MarioÂ Bisio through their affiliation with the FORUM group, listening and learning from each other. The relationship is further enhanced by their personal friendship!
Please join us on Tuesday, June 24 from 3pm – 5pm. POWELL’S BOOKS will be available at Mario’s to sell Jack’s book during this time.
June 23, 2008
Cole Haan Annual Store Managers Meeting
Jack is honored to be invited to address the Cole Haan Annual Store Managers Meeting at the NIKE Campus on June 23. His HUG YOUR PEOPLE presentation will be a follow up to the HUG YOUR CUSTOMERS message Jack was pleased to present in 2003!
June 19, 2008
Jack’s appearance is postponed: FAIRCHESTER BUSINESS RESOURCE Darien
We hope to reschedule for another date…
June 10, 2008
Greenwich Chamber of Commerce Lunch & Learn
Cos Cob, CT
Open to public at the Greenwich Water Club (49 River Road).Event from 12 – 1:30pm. Jack and Scott Mitchell to speak on the concepts in Jcak’s new book, Hug Your People for 40 minutes, followed by Q & A. Books will be available for purchase by Diane’s Books http://www.dianesbooks.com and Jack and Scott will be thrilled to personally sign your book!
June 5, 2008
Greater Valley Chamber 44th Annual Dinner & Meeting
44th Annual Dinner & Meeting: Hug the Valley featuring Jack Mitchell
Thursday, June 05, 2008
Registration includes personally signed copy of Jack’s latest book HUG YOUR PEOPLE
Connecticut Business Expo
Jack will appear at 2:30pm as part of the Author Series at the Connecticut Business Expo Book signing to follow the presentation. Admission to the show floor and all educational seminars are free. Seating is limited in the educational seminars- so reserve your seat today! http://www.ctbexpo.com
Connecticut Convention Center 100 Columbus Boulevard, Hartford, CT
May 30, 2008
Tourneau International Sales Meeting
Jack is delighted to be invited to address Scott Aljian's (Director of Training & Development for Tourneau) International Sales team at a private event in Las Vegas. June 2004 Jack was excited to share his “Hug Your Customers” presentation with the Tourneau team and he is honored to be invited back to share his “Hug Your People” philosophy with them this year! www.tourneau.com
May 28, 2008
You are invited… Join Cole Haan and Dave Price
620 Fifth Avenue New York, NY
Dave Price, CBS Early Show Weatherman and Feature Reporter and Cole Haan are celebrating the launch of HUG YOUR PEOPLE at their Rockefeller Center store from 6pm – 8pm. Books will be available for sale.
Jack and Dave will present a questions and answers session, similar to an ”Actor’s Studio” type format. Followed by a book signing by Jack.
Join us for some fun! RSVP to 212-765-9747.
(special 20% off savings on your total purchase of Cole Haan merchandise during the event)
May 14, 2008
Business Council of Fairfield County Spring Breakfast
Sheraton Hotel Stamford, CT
Jack will share his own success stories for building the relationships that are at the heart of every transaction. Program and breakfast from 7:45am – 9:15am. Jack will be available to sign copies of his most recent book immediately following the presentation. Registration required: http://www.businessfairfield.com/SpringBreakfast08.htm
May 8, 2008
The Jewish Home – Leadership Meeting
Jack has been invited by Andrew H. Banoff, CEO of The Jewish Home, to address his Leadership Team. Jack will talk about the Five Principles outlined in his book HUG YOUR PEOPLE and how they apply to leadership managing The Jewish Home's clinical and senior care services including Skilled Nursing, Rehabilitation, Alzheimer's Disease, Geriatric Assessment, Adult Day Center, and Child Care programs. http://www.jhe.org/about/contact.html
May 1, 2008
Visit to Minneapolis, MN – Appearances and Book Signing
Jack will spend the day addressing various groups in Minneapolis including a luncheon lecture at the Minneapolis Club and 4pm – 7pm evening book signing event at Hubert White store 747 Nicolet Mall (IDS Center) Minneapolis, MN. Books will be available for sale by local book seller. Please contact Hubert White president Bob White 612-339-9200 or firstname.lastname@example.org for more information.
April 30, 2008
Barnes & Noble Book Signing
Jack will make an appearance and sign hisÂ NEW bookÂ at 7pm at our local Barnes & Noble store Post Plaza Shopping Center 1076 Post Road East Westport, CT (203-221-7955)
April 28, 2008
Larrimor’s Appearance and Book Signing
Please join us at Larrimor’s store 501 Grant Street Pittsburgh, PA from 5:30 – 7pm for an appearance and book signing by Jack Mitchell on Monday, April 28th . Contact owner Tom Michael at Larrimor’s for more information: 412.471.5727.
RSVP to email@example.com or call Diane at 412.471.5727.
April 24, 2008
Hearst Magazines’ Human Resources Meeting
Jack Mitchell is honored to appear at a private event for Hearst Magazines’ Human Resources Meeting and speak about his “hugs” philosophy and his new book HUG YOUR PEOPLE. President of Hearst Magazines Cathie Black will be speaking as will Hearst Corporation President & CEO Victor Ganzi.
April 7, 2008
Inland Management Event
Jack is thrilled to accept an invitation from Inland Management company founder, Harry Patten to address his team in a private event on a ranch property outside of Dallas, TX on Monday, April 7th.We can’t wait to met Harry’s “land consultants” and share the hugs message!
April 2, 2008
TODAY SHOW Appearance April 2nd
Jack has been invited to appear the TODAY SHOW to talk about his book HUG YOUR PEOPLE, next Wednesday, April 2nd in the 8:30am (Eastern Time) segment. Join us by sharing your workplace hugging stories on the TODAY website: http://today.msnbc.msn.com/id/23829726 prior to the interview. Let's overwhelm them with positive stories and spread "hugs" message share how by reading HUG YOUR CUSTOMERS and HUG YOUR PEOPLE you've been inspired to personalize your business relationships with the people you work with and for and the positive benefits you've received in your life as well as your business!
March 30, 2008
Best Bargain Book – 1pm Book Signing
217 Middle Country Road Centereach, NY
On Sunday March 30that 1pm Jack Mitchell will be at Best Bargain Books in Centereach for a Author Event.Â Co-owners Cheryl and Russell Ruvinsky have invited Mr. Mitchell to come speak about the success of his two books "Hug Your Customers and Hug Your People." For more information and complete directions call 631-737-7777
March 17, 2008
NPR Faith Middleton Show!
Jack will be taping a segment on the Faith Middleton Show on NPR on Monday, March 17 – stay tuned for details when it will air!
March 15, 2008
Marshs Book Signing Saturday
270 Main Street Huntington, New York
Jack will personalize your copy of HUG YOUR CUSTOMERS or his new book HUG YOUR PEOPLE (which will be for sale by local book seller from Book Review) in our store Marshs 270 Main Street, Huntington, NY from 2pm – 4pm.
March 8, 2008
Richards Book Signing Saturday afternoon
359 Greenwich Avenue Greenwich, CT
Jack will personalize your copy of HUG YOUR CUSTOMERS or his new book HUG YOUR PEOPLE (sold by Diane’s Books of Greenwich) in our store Richards 359 Greenwich Avenue, Greenwich, CT from 2pm – 4pm.
Mitchells Book Signing Saturday Morning
670 Post Road East Westport, CT
Jack will personalize your copy of HUG YOUR CUSTOMERS or his new book HUG YOUR PEOPLE (which will be for sale by independent book seller RJ Julia) in our store Mitchells 670 Post Road East Westport, CT from 10am – 12pm.
March 6, 2008
Entrepreneurial Woman’s Network (EWN)
Norwalk Inn 99 East Avenue Norwalk, CT
Lunch presentation of key principles from Jack’s books HUG YOUR CUSTOMERS and HUG YOUR PEOPLE from 12 – 2pm. Books will be available from a local book seller for purchase and Jack will personalize your book after his talk.
registration required: http://www.ewn-ct.org/
February 13, 2008
Business Journals MRket
Venetian Hotel Ballroom 3355 Las Vegas Boulevard South Las Vegas, NV
FIRST 1000 people will get FREE HUG YOUR PEOPLE book!
Jack will answer questions about his NEW book HUG YOUR PEOPLE from Karen Alberg Grossman (editor in chief of MR Magazine) from 11am – 11:30am
February 6, 2008
Jack made his first official HUG YOUR PEOPLE talk to the Payless ShoeSource Team and personally signed his NEW book for the audience!